What happens if I lose my gift card or it is stolen? 24 October 2019 21:30 The gift card must be treated as cash, please keep it safe, if it is lost or stolen ODEON cannot accept any responsibility. Related articles How do I check the balance on my gift card? At which cinemas can I use my ODEON Gift Card? Does the value of my Gift Card expire? How do I contact ODEON? What happens if I lose my gift card or it is stolen?