What happens if I lose my gift card or it is stolen? 15 June 2020 14:40 Updated The gift card must be treated as cash, please keep it safe, if it is lost or stolen ODEON cannot accept any responsibility. Related articles Does the value of my Gift Card expire? How do I contact ODEON? How do I check the balance on my gift card? At which cinemas can I use my ODEON Gift Card? Can I book online/over the phone with promotional/gift vouchers/gift cards/guest passes?