What happens if I lose my gift card or it is stolen? 31 October 2019 12:17 The gift card must be treated as cash, please keep it safe, if it is lost or stolen ODEON cannot accept any responsibility. Related articles Does the value of my Gift Card expire? How do I contact ODEON? How do I check the balance on my gift card? What happens if I lose my gift card or it is stolen? At which cinemas can I use my ODEON Gift Card?