What happens if I lose my gift card or it is stolen? 15 June 2020 14:40 Updated The gift card must be treated as cash, please keep it safe, if it is lost or stolen ODEON cannot accept any responsibility. Related articles How do I contact ODEON? Does the value of my Gift Card expire? How do I check the balance on my gift card? At which cinemas can I use my ODEON Gift Card? Can I book online/over the phone with promotional/gift vouchers/gift cards/guest passes?