If you require a companion to facilitate your visit to the cinema, ODEON participates in a scheme where people with disabilities can obtain one free ticket for a person accompanying them to the cinema.
In addition, ODEON is proud to be part of The Cinema Exhibitors' Association (CEA) Card scheme, a national concessionary card developed by the Cinema Exhibitors’ Association for UK cinemas. If you have a CEA Card, you can register your card within the Accessibility section of "My Details" of your “My ODEON” online profile and every time you book, our website will automatically ask you if you need the free companion ticket.
Alternatively, if you do not have a CEA card, have a large/complicated booking, require more than one companion on your visit or you need some assistance please contact our “Disability and Accessibility Helpline” (0800 138 3315) or simply speak to one of our Team Members at the cinema Box Office.
Our Accessibility line is open during the following hours;
*Note* - Due to a technical issue our phone lines are currently out of service, you can still contact us through our webchat service. (to launch live chat, please click on the help bubble on the bottom right hand corner of this page and type in "chat" and then click on "Live chat")
Monday to Friday: 10:00 - 17:00
For more information about the CEA Card, please visit the CEA site or give them a call on 01244 526 016 (18001 01244 526 01 for minicom/textphone).
If you have a guide or other assistance dog which you require to accompany you to the cinema, please let one of team know so they can advise you on our policies.