Submit a request

IMPORTANT NOTICE You can manage your myLIMITLESS in your account without having to wait for an advisor, please click here .

Your email address

Subject

What would you like to talk about?

Full Name

Phone Number

What would you like to discuss?

Choose the most relevant

How can we help with your account?

myLIMITLESS membership number

Why do you want to cancel?

What sort of Refund are you requesting?

Choose the most relevant

What is your Booking Reference

The fastest way to request a refund for a booking is to speak with our Virtual Assitant - Odi by clicking on the chat icon in the lower right hand corner of your screen.

What was the date of your visit?

Cinema Name

Which film did you see?

How can we help with your voucher?

Choose the most relevant

Voucher Code

How can we help with Web & App?

Choose the most relevant

What device did you use?

What can we help with?

Description

Please enter more details to help us solve your question. We will use the information you provide in this form to respond to your query or complaint. We will also use this data to analyse trends relating to queries and complaints to support improvements in our services. Please avoid sharing sensitive personal data (health information, payment card details) via this form. More details of how we process your information is available from our Privacy Policy https://www.odeon.co.uk/privacy-and-legal/privacy-policy/

Date of Birth

So that we can verify your account, please enter the date of birth of the account holder

myLIMITLESS Member Post Code

So that we can verify your account, please enter the post code to which the membership is registered

Attachments

Add file or drop files here