I've received confirmation that my food has been delivered, but my food has not arrived, what should I do? 28 April 2022 09:06 Updated Please check your confirmation email and click the link for the Deliveroo help team, who will be able to assist you. Related articles Where can I order my cinema treats for at home? How do I refund my purchase? Can I take my own snacks and drinks into the cinema? Getting in touch Where do I collect my order at the cinema?