ODEON Cinemas Help Centre home page
  1. ODEON Cinemas
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General

Tickets, Upgrades & Refunds

  • What are cookies and why do you use them?
  • How do I make a complaint?
  • Are there any seats that have limited viewing of the screen at ODEON Metrocentre?

myLIMITLESS Membership

myODEON Membership

  • Why has my password been deactivated?

Food & Drink

  • Can I take my own snacks and drinks into the cinema?

Vouchers, Gift Cards & Promotions

  • Charity Requests
  • How do I enter my Voucher Code?

Showtimes & Opening Hours

  • Why are some films not shown at my local ODEON?
  • How much time do the adverts and trailers take up?
  • Are the advanced screenings the full film?
  • Lost Property
  • Are there any restrictions regarding the Midnight screenings?
  • Where can I get information about employment opportunities?
See all 7 articles

Accessibility

  • General accessibility statement - ODEON Cinemas
  • How can I find out what disabled facilities are available at my nearest cinema?
  • Guests requiring assistance
  • How do I book a ticket for my carer?
  • I have a disability. Is there anything I should know about booking tickets?
  • Guests on the autism spectrum or with sensory difficulties
See all 16 articles

Special Screenings & Event Cinema

ODEON Cinemas