ODEON Cinemas Help Centre home page
  1. ODEON Cinemas
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General

Tickets, Bookings and Upgrades

  • Are there any seats that have limited viewing of the screen at ODEON Metrocentre?

Refunds

  • How do I request a cancellation & refund?
  • Where can I find my booking reference?

ODEON Extras

myLIMITLESS Membership

  • Are there any exclusions to my booking limit?

Food, Drink & Merchandise

  • Can I take my own snacks and drinks into the cinema?

Vouchers, Gift Cards & Promotions

  • Charity Requests

Showtimes & Opening Hours

  • How long does a film stay in cinemas for?
  • Which cinemas are opening on Christmas Day?
  • CCTV Request form
  • What time does my local cinema open?
  • Where can I park?
  • Lost Property
See all 11 articles

Accessibility

  • What is a VPN?
  • How can I see if a film has a photosensitivity or epilepsy warning?
  • Can I bring my guide dog into the cinema?
  • General accessibility statement - ODEON Cinemas
  • How can I find out what disabled facilities are available at my nearest cinema?
  • I have a disability. Is there anything I should know about booking tickets?
See all 14 articles

Special Screenings & Event Cinema

ODEON Careers and Information

ODEON Cinemas