General
Coronavirus
Booking Queries
- I want to book a film for a date that isn't displayed.
- Why do you charge an Online Booking Fee?
- How do I find the price of tickets at my local ODEON?
- Can I add extra seats to an existing booking?
- What do the film certificates mean, what age do I need to be to buy each ticket type, and what should I bring to prove my age?
- What does the 12A certificate mean?
Limitless
- How do I contact the ODEON Limitless Team?
- I want to renew my Limitless membership?
- I have a Limitless gift code, how do I use it to join?
- How can I collect my pre-booked Limitless tickets at the Fast Ticket Machine?
- Why has my Limitless card card not arrived?
- What can I watch with a Limitless membership?
Islington Luxe and Dine
- How to book tickets for a group more than 10 people at Islington's Luxe & Dine?
- Why can't I use Limitless?
- Why can't I use Meerkat Movies?
- Why is this cinema limited to age 13+ only?
- How and when to order food and drinks.
- If its 13+ only, will the cinema not show kids/family films?
ODEON Website
- How do I contact ODEON?
- Where can I get information about employment opportunities?
- What are cookies and why do you use them?
- How can I unsubscribe from receiving email communication from ODEON?
- Will my details be shared with any other parties?
- How do I stop receiving email marketing communications from ODEON?
Gift Cards
Food & Drink
Accessibility
- General accessibility statement - ODEON Cinemas
- Guests on the autism spectrum or with sensory difficulties
- Deaf and hard of hearing guests
- Blind and partially sighted guests
- Restricted Mobility Guests
- Guests requiring assistance
Showtimes & Special Screenings
- What makes Dolby Cinema unique?
- Are there any restrictions regarding the Midnight screenings?
- Why are some films not shown at my local ODEON?
- How can I find out what films are planned for ODEON Kids and ODEON Silver Cinema?
- Are the advanced screenings the full film?
- What is the difference between Opera-Live and Opera-Encore performances?
BFI IMAX
- Can I use BFI vouchers at BFI IMAX?
- Can I use ODEON vouchers at BFI IMAX?
- What is the difference between "Traditional IMAX" and "Feature film" prices?
- What group booking rates do you have for BFI IMAX?
- What does each ticket mean at BFI IMAX?
- Why has ODEON partnered with BFI IMAX?